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PRIVACY POLICY

Vyper Engineering LLC (throughout this Privacy Policy, the terms “we”, “us” and “our” refer to Vyper Engineering, LLC ) respects the privacy of information provided by users of our websites and our customers, and is committed to protecting your privacy.  This Privacy Policy outlines the type of information we may collect and how we handle this information, including how we use it to provide better service to you.  This Privacy Policy applies to all our websites, including www.vypermotors.com, www.vyperindustrial.com and www.vyperchair.com, and to all our services, custom chair orders, manufacturing, delivery, and processing payments for these services. This Privacy Policy also applies to any electronic (e-mail or text) or telephonic communication exchanged between you and us. This Privacy Policy does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party or any such information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on our website(s).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website(s). By accessing or using our website(s), you agree to this privacy policy. This policy may change from time to time and such changes become effective immediately upon posting to this page. Your continued use of our website(s) after we make changes is deemed to be acceptance of those changes, so please check periodically for updates.


If you have any questions, comments, or concerns about this Privacy Policy, please contact us at: 2545 Larsen Road, Green Bay, WI 54303, or send an email to: sales@vyperindustrial.com

WHAT INFORMATION DO WE COLLECT?

“Personal information” is information that can be used to personally identify you. Personal information that Vyper Engineering LLC may collect from you directly includes, but is not limited to, your name, mailing address, email address, telephone number, credit card information, purchase information, and other information that you voluntarily provide. We understand that you are trusting us with this information, and we not sell, license or give away your personal information. Generally, we will never intentionally disclose your personal information to any third party for their use without your permission.

“General information” is information that cannot be used to personally identify you. This may include the unique number assigned to your server or Internet connection, the capabilities and features of your computer, your geographic location, and your movement within and interaction with the web site including what pages you look at and what information you download. When you visit our websites, our computer servers collect such general information. We use this general information to generate aggregate statistics about visitors to our websites.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates. Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.



AUTOMATIC DATA COLLECTION

Like most websites, our websites have features that automatically collect information from customers, to deliver content specific to customers’ interests and to honor their preferences.  For example, we use “cookies,” a piece of data stored on the user’s hard drive containing information about the visit session. This technology uses information about your visits to our websites (not including your name, address, or other personal information), to better understand visitor and customer usage of our websites.

We also may use an email delivery service or marketing companies to send emails, including for service updates, promotions, giveaways and surveys, for which you have registered or otherwise agreed to receive. We may use cookies in these email messages to help us evaluate how customers use our websites and services.

For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our websites. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad information about our customer and website user base.

The information used in this process is not personally identifiable. You are not obliged to accept a cookie from us, or any other website, and you may modify your browser so that it will not accept cookies.

ORDERING AND PAYMENTS

For payments, we collect credit card information and personal information (such as name, billing address, telephone number and email address), which is used internally so we can process your payment and deliver to the correct address, and is not otherwise shared. Although we do not currently use this information in any way besides for payment processing, we may use it in the future to contact these individuals regarding other service offerings that Vyper Engineering LLC may offer.

NEWSLETTER, SERVICE UPDATES AND ALERTS

For our deals, promotions, new releases and giveaways, Vyper Engineering LLC allows people to sign up using their phone numbers and emails so that we may send emails or texts with our newsletter, and/or for deals, promotions, new released and giveaway updates and alerts. Each is an “opt-in” list, and we only send emails or texts to individuals that have subscribed to the list.  If you wish to unsubscribe from the promotion list, please follow the unsubscribe instructions at the bottom of the email or text, or email us at sales@vyperindustrial.com.

SECURITY

We use reasonable precautions to protect your information and to store it securely. Sensitive personal information that is transmitted to us online (such as credit card number) is encrypted and is transmitted to us or our payment management provider’s database securely, and is accessible only by authorized personnel.  All information we collect is stored on secure servers, which are protected by firewalls and other standard security procedures. However, no security system is impenetrable, and the security of your personal information, including sensitive information, cannot be absolutely guaranteed, and we do not assume any liability for third party use of such information, whether obtained legally or illegally from or through our websites.

LINKS TO OTHER WEBSITES

Our websites may contain links to other websites. Vyper Engineering LLC is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our websites and to read the privacy statements of any other website that collects personally information.

CERTAIN DISCLOSURES AND TRANSFERS

Vyper Engineering LLC will disclose personal information when it believes in good faith that such disclosure is required by law (for example, in response to a court order, law enforcement or governmental request, or subpoena), or such disclosure is appropriate for your safety and security or the safety and security of Vyper Engineering LLC, its property and employees. In the event Vyper Engineering LLC undergoes a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer or successor may receive and continue to use your personal information as set forth in this Privacy Policy.

NOTIFICATION OF CHANGES

We may occasionally modify our Privacy Policy, and when this happens, we will post these changes on our websites.

YOUR CONSENT AND WITHDRAWING CONSENT

By using any of Vyper Engineering LLC's websites or services, you are giving your consent to us collecting and using information about you in accordance with this Privacy Policy.  You may opt out of any future contacts from us at any time.  If you wish to withdraw your consent to the continued collection, use or disclosure of personal information, please send an email indicating your wishes to sales@vyperindustrial.com

This Privacy Policy was last modified on April 13th, 2022.

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