Alright, love the product but I have to be honest….Quality Control needs a little work! Chair came with the build book for a metal chair. I ordered the aluminum chair and the directions don’t match the build. 2 of the 5 wheels were not opened enough for the bolt to pass through. I ended up opening the hole a bit but it’s on bearings so not so easy! I did manage to get it it built and it is a very nice and solid piece once built! This chair came with 3 vinyl trim pieces. The long one was obvious for the spine. Not sure what the other 2 shorter ones cover. The proper build book may have identified those locations.
I love the chair. Had problems picking color on website so sent a request and still didn’t get the color. Other than that the chair is amazing!